Frequently Asked Questions (FAQs)

Do you have a question about Connect & Complete? Check out our Frequently Asked Questions (FAQs) are listed below. For more help, contact advising@uga.edu

 

A: Each student's situation is unique so you will need to contact the Office of Student Financial Aid by email (osfa@uga.edu) or phone (706-542-6147). (Note: a phone or Zoom call may be more conducive to productive conversation about your specific situation).

A: UGA’s office of Student Care & Outreach coordinates care and assistance for all students, undergraduate and graduate, who experience complex, hardship, and/or unforeseen circumstances by providing individualized assistance and tailored interventions. Contact them at sco@uga.edu, 706-542-7774, or vist their office at 325 Tate Student Center.  

A: Some students may be eligible for a retroactive hardship withdrawal. To start this process, contact Student Care & Outreach  at sco@uga.edu, 706-542-7774, or 325 Tate Student Center.  

    • After an Academic Suspension, students apply for readmission to the school or college of their desired major and must enroll in UNIV 2800: Returning with Strength as a condition of readmission. You can view our College Contact list here. 
    • After an Academic Dismissal, students will be suspended from the University for a minimum of one calendar year. At the end of the suspension, permission to return to the University can be granted only by appealing to the University Educational Affairs Committee.

A: UNIV 2800: Returning with Strength introduces students to current research on how people learn, reviews strategies for engaging them in active learning, and develops strong learning strategies to be successful at the University level upon returning from Academic Suspension. The course is restricted to students returning from Academic Suspension, so you will need a Permission of Department (POD) to register. If you run into any problems registering, email your Academic Advisor. 

A: You will receive an email from your Academic Advisor with instructions on how to schedule your Degree Completion Team meeting. Please complete this intake form before the appointment.In the intake form, you will be asked to describe your goals for the semester, so take a moment to think through what a successful upcoming semester looks like to you. 

A: Registration holds are placed after drop/add the next enrolled semester after a student has an academic standing of Academic Warning, Academic Probation, or Academic Suspension. For students on Academic Warning, book an Academic Coaching appointment on SAGE. For students on Academic Probation/Suspension, email your Academic Advisor for instructions. 

A: Your academic standing is based on your UGA cumulative GPA (the average of all grades earned in University of Georgia residence.) Coursework completed/grades earned at another institution will not impact this GPA or your academic standing at UGA.